Craig Pfent
Founder and President
Craig Pfent is the founder, President and CEO of FlexTech, Inc. With over 30 years of healthcare experience, Craig has guided the growth and development of FlexTech to a highly respected nationwide managed healthcare consulting company of nearly 100 employees. Since 1989, FlexTech has specialized in the implementation and configuration of payer software, and has participated in over 230 healthcare payer transaction implementations.
Craig’s unique approach to fostering collaborative partnerships with leading payer software vendors coupled with his commitment to extensive employee training allows FlexTech to provide industry-expert consultants. His insightful understanding of this ever-changing industry has helped steer FlexTech to its present position as the leading third-party consultant company in its tier for all the major payer healthcare software vendors. Craig continues to assess and pursue new business opportunities for FlexTech, and provides overall guidance for the Executive Team.
He began his managed healthcare career at CSC Comtec, serving as a Programmer, Systems Analyst, and Project Leader. He was promoted to Regional Software Services Director and served in this position for two years before becoming the MIS Director at CAC RAMSAY HealthCare in Miami, Florida. Craig earned his Bachelor’s Degree in Management Information Systems from Central Michigan University in 1983.
Craig Penrose
Senior Vice President, Business Consulting Services
In his role as Senior Vice President, Business Consulting Services at FlexTech, Craig Penrose has been instrumental in developing and ensuring the success of FlexTech's System Assessment and Procurement services. In his over 25 year tenure with FlexTech, Craig has managed numerous implementations, conversions and re-engineering efforts, as well as system and business assessments, and client-training sessions. Craig combines his 30 years of vast health care industry experience and plan operational understanding, with a strong technology background, to constantly evaluate the pulse of the marketplace.
Since 2001, Craig has managed and participated in over 60 system assessments and procurements for health plan clients. He has worked with nearly every type of health plan, including those with self-funded, commercial, Medicare, Medicaid and Exchange lines of business. With a strong focus on claims administration, care management and population health, Craig has a deep knowledge of more than 50 vendor solutions. While constantly evaluating emerging solutions, Craig also maintains a close relationship with established vendors and their solutions roadmap.
Dave Munson
Senior Vice President, Consulting Services
Chris Kornacki
Senior Vice President, Consulting Services
Mark Kulak
Vice President, Planning and Implementation
Alexei Beran
Vice President, Business Development
Laura Schaumberg
Vice President, Implementation Services
Laura Schaumberg serves as Vice President of Implementation Services for FlexTech, Inc. In this role, she leads customer engagements for core admin system implementations, including system configuration, best practice advice, project management and training. Laura has extensive experience implementing systems for Medicare, Medicaid, Exchange and Commercial lines of business across multiple platforms. She is also responsible for mentoring and training FlexTech consultants in system configuration and best practices.
Laura has over three decades of health care experience, including patient care, medical billing and health care payer operations. Since 2000, she has participated in more than 35 health care payer system implementations. Laura received her M.P.A. in Health Services Administration from the Henry R. Bloch School of Public Administration at the University of Missouri at Kansas City. She also holds a B.S. in Biology from the University of Missouri at Kansas City. Laura is certified as a Professional, Academy of Healthcare Management and is a PMI ® certified Project Management Professional.