Project Management
Once you choose the system that best fits your claim system requirements, effective project management is the next step on your way to a smooth implementation.
FlexTech's project managers will help you transition smoothly to your new system. We have provided project management services for hundreds of system modifications, conversions, implementations and upgrade projects of all sizes. With an average of over 20 years experience in the healthcare field, our consultants are trained and/or certified in all of the leading healthcare software systems in the market today. Our highly skilled project managers undergo continuous training to ensure that we're keeping pace with the ever-changing IT marketplace.
FlexTech PMs will help you manage the necessary steps - project planning, establishing and encouraging leadership, conversion, testing and training - so the process of system implementation runs efficiently, avoiding undue financial outlay, wasted time, and resistance to change within your organization.
Project Planning
Our project managers will help you to identify all the components that make up the project, organize them into logical, workable groups, and finally create a comprehensive, fluid work plan that will function as the primary tool for managing the project.
Leadership
FlexTech project managers have years of experience providing competent and confident leadership within company teams. They will also help you identify which representatives from your staff are best qualified to lead and direct specific projects and tasks, promoting ownership and responsibility.
You will most likely need to transfer accumulated data from your existing system to your new system. This "historical conversion" requires that the old system be analyzed in light of the new system, taking into account the underlying technology and data structures of both, along with the additional functions of the new system. Our project managers will help you assess the various technical elements required of both systems to guarantee a smooth conversion.
Testing
FlexTech's project managers will implement a three-pronged approach to testing your new system in order to diminish or prevent any adverse reactions from customers, providers, staff, and business partners. We begin with a unit test plan, comparing the performance and functionality of each individual component. The second phase is an integrated test plan, which measures the applications' ability to support complete business processes. Finally, the parallel test plan involves performing an identical set of business activities using both the existing and the new system.
Training
A comprehensive training schedule will be incorporated to ensure that all staff members are adequately trained prior to production use of the system. We realize that your associates will need to re-establish a level of comfort before maximum efficiencies are achieved, and FlexTech's project managers will help you work toward that end. Our project managers are expert in tailoring a training schedule to fit your specific system and business needs.